Articles on: Account Management

Enable or update multi-step authentication (MFA)

MyInterskill supports multi-step authentication to provide additional security over your account. Once enabled, when you login on subsequent attempts, you will be prompted to enter a six-digit code which you can locate in your multi-step authentication app of choice. The following apps are supported:

Duo Mobile
freeOTP Authenticator
Google Authenticator
Microsoft Authenticator
Twilio Authy

Multi-step authentication can be enabled on the Account Settings page.

Note: If you hold administration access or manage the accounts of other team members, multi-step authentication is enforced and cannot be disabled. You will be required configure it during the log in process when you first access MyInterskill with administrator privileges.

To enable multi-step authentication:

Log into MyInterskill
Click Account Settings from the main menu on the left-hand side of the screen
Your account profile will be displayed. Scroll down to the Security section
Click Manage multi-step authentication
Open your preferred authentication app on your mobile device
Scan the QR code displayed by MyInterskill with the authenticator app
If you cannot scan the QR code, enter the code manually as instructed by MyInterskill
Enter the 6-digit code from the authenticator app to confirm for MyInterskill the authentication key has been setup correctly
Enter your password to confirm the change
Click Save

Your security settings will be updated with immediate effect. The next time you access MyInterskill, you will require both your password and 6-digit code from the authentication app.

Updated on: 21/11/2022