Automated IBM Professional Certificate notifications from Credly

To award you any IBM Professional Certificates you obtain, Interskill Learning pass your name, email, and completion data onto IBM and their digital credentialing partner Credly. The award of the IBM Professional Certificate is then undertaken by Credly. To award you the badge, Credly will issue an email. Due to the nature of the email, it may end up in your junk or spam folder.

If you believe you should have received an IBM Professional Certificate and cannot locate the automated notification:

Check your junk or spam folders
Search for emails from credly.com
Search for emails with the subject Claim and share your badge from Interskill
Search for emails with the content Accept your certificate
Verify the email has not been quarantined

If you cannot locate the email, please refer to the IBM Professional Certificate troubleshooting checklist.

If you still require assistance after following these instructions, contact the support team via email, live chat or submit a ticket.

Updated on: 10/08/2022