Articles on: IBM Badges

Automated IBM Digital Badge notifications from Credly

To award you any IBM Digital Badges you obtain, Interskill Learning pass your name, email, and completion data onto IBM and their digital credentialing partner Credly. The award of the IBM Digital Badge is then undertaken by Credly. To award you the badge, Credly will issue an email. Due to the nature of the email, it may end up in your junk or spam folder.


If you believe you should have received an IBM Digital Badge and cannot locate the automated notification:


  • Check your junk or spam folders
  • Search for emails from credly.com
  • Search for emails with the subject Claim and share your badge from Interskill
  • Search for emails with the content Accept your badge
  • Verify the email has not been quarantined


If you cannot locate the email, please refer to the IBM Digital Badge troubleshooting checklist.


If you still require assistance after following these instructions, contact the support team via email, live chat or submit a ticket.

Updated on: 10/08/2022